Paint Warranty
Paint Warranty | Metal Roofing | Roofing | Altamont
Imagine a roof that keeps its color as vividly as the day it was installed—no peeling, chalking, or fading, even after decades of sunshine over Altamont. HEP’s paint‐warranty metal roofing delivers that promise, marrying rugged steel panels with premium baked-on coatings engineered for maximum UV resistance. Homeowners love the energy savings from superior reflectivity, while business owners appreciate the low-maintenance surface that shrugs off rust and mildew. Every panel is backed by a transferable warranty, so the vibrant curb appeal you choose today boosts property value for years to come.
Because HEP is locally owned, our crews know the climate challenges unique to the plateau and build each system for lightning-quick water shedding and high-wind performance. You’ll get attentive, neighborly service—right down to detailed color consultations—and total peace of mind that your investment is protected by one of the most robust paint warranties in the industry. Ready to upgrade to metal roofing that looks exceptional now and still turns heads in 2050? Reach out to the HEP team in Altamont for a free, no-pressure estimate.
FAQs
What is covered under your paint warranty for metal roofing in Altamont?
Our paint warranty covers film integrity, chalk resistance, and color fade on factory-applied finishes. Specifically, the coating will not crack, chip, peel, or blister, will not chalk in excess of ASTM D4214 #8 rating, and will not fade more than 5 ΔE units for 30 years in Altamont’s climate. Surface rust due to improper installation, mechanical damage, or exposure to corrosive chemicals is excluded.
How long does the paint warranty last, and does Altamont’s weather affect it?
The warranty provides 30-year coverage on color fade and chalking, and 40-year coverage on film integrity. The terms already factor in Altamont’s UV index, freeze-thaw cycles, and wind-driven rain, so normal weather conditions in the area will not void the warranty as long as the roof is installed and maintained according to the manufacturer’s guidelines.
Is the paint warranty transferable to a new homeowner if I sell my property?
Yes. The warranty is fully transferable one time within the first 10 years after installation. The new owner must notify us in writing within 60 days of closing so we can update the registration. After transfer, the remaining years of coverage and all exclusions stay exactly the same.
What maintenance do I need to perform to keep the paint warranty valid?
Maintenance is simple: (1) Rinse the roof annually with a garden hose to remove dirt and organic debris; (2) Immediately touch up scratches caused by falling branches or foot traffic with the manufacturer-approved paint pen; (3) Keep gutters clear to prevent standing water; (4) Avoid using harsh chemicals or pressure washers above 1,500 psi. Document any maintenance or repairs—you may need the records if you file a claim.
How do I file a warranty claim if I notice excessive fading or peeling?
Contact our warranty department at 555-ALT-ROOF or email [email protected] within 30 days of discovering the issue. Provide your original invoice, photos of the affected panels, and a brief description of the problem. We will schedule an inspection within 14 business days. If the claim is approved, we will either refinish, repaint, or replace the affected panels at no cost for materials and labor.
Does the paint warranty cover damage from hail or hurricanes common to the Altamont area?
Cosmetic damage such as dents or scratches from hail or high winds is not covered by the paint warranty; those events are typically handled by your homeowner’s insurance. However, if storm debris causes the paint film to crack, peel, or blister and you report it within 30 days, the warranty will cover refinishing of the damaged coating as long as the metal substrate is not punctured.