- HEP Roofing
- Hidden Leaks

Hidden Leaks
Hidden Leaks | Storm Damage Restoration | Roofing | Alcoa
When Alcoa skies turn angry and shingles scatter like leaves, HEP’s Hidden Leaks Roofing arrives with seasoned crews, advanced thermal imaging, and a passion for protecting Tennessee homes. We don’t just patch what you can see—we trace wind-driven moisture, pry into attic eaves, and document every bruise for your insurance claim, so surprises don’t surface months later. Local to Blount County, our team understands the region’s volatile weather patterns and codes, bringing the right materials and a courteous touch to every driveway we roll onto.
From emergency tarping at midnight to meticulous gutter realignment the next morning, our comprehensive storm damage restoration process gets life back to normal quickly, safely, and with craftsmanship guaranteed for years. Call, text, or tap the “Schedule Now” button and discover why Alcoa homeowners trust HEP’s Hidden Leaks Roofing to turn post-storm chaos into peace of mind.
FAQs
How do I know if my roof has hidden leaks after a storm?
Hidden leaks often do not show obvious drips right away. Warning signs include new water stains on ceilings or walls, musty odors in the attic, peeling paint around roof-line trim, or unexplained spikes in humidity and energy bills. Because wind-driven rain can force water under shingles and around flashing, we recommend scheduling a professional moisture-intrusion inspection within 24–72 hours of any major storm. Our technicians use infrared cameras and moisture meters to locate damp areas that can’t be seen with the naked eye, helping you address problems before they create mold, rot, or structural damage.
What steps should I take immediately after storm damage in Alcoa?
1) Stay safe—avoid downed power lines and unstable roof sections. 2) Document the damage with photos or video from the ground. 3) If safe, place buckets or tarps under active leaks inside your home to limit interior damage. 4) Call our 24/7 emergency line. We can typically dispatch within two hours in the Alcoa area to install temporary tarps and prevent further water intrusion. 5) Notify your insurance carrier and initiate a claim; we can meet your adjuster on-site, supply detailed damage reports, and help streamline the claims process.
Does homeowners insurance cover hidden leak and storm damage repairs?
Most standard homeowners policies in Tennessee cover sudden and accidental storm damage, including wind, hail, and rain infiltration that leads to hidden leaks. Coverage generally excludes long-term neglect, so it is crucial to report signs of water intrusion as soon as you notice them. We provide itemized estimates and photographic evidence that meet insurer requirements. If an adjuster initially denies hidden-leak coverage, our inspection reports can often help secure a supplemental claim or re-inspection.
How quickly can your team respond and complete storm damage restoration?
Emergency tarp-offs and initial mitigation typically occur within two hours of your call, 24/7. A full inspection and written estimate are usually completed within the first 48 hours. Once insurance approval or customer authorization is received, most minor roof repairs finish in one day, while full roof replacements average one to three days, weather permitting. Throughout the project, we provide daily progress updates and leave the site clean and secure each evening.
What roofing materials do you use for storm-resistant repairs in Alcoa’s climate?
We install Class 3 and Class 4 impact-rated asphalt shingles, metal roofing panels with concealed fasteners, and synthetic underlayments that exceed local wind-uplift requirements. For flashing and valleys, we prefer 24-gauge galvanized or Kynar-coated metal to resist corrosion in East Tennessee’s humid conditions. If your home is in a high-wind corridor near Little River or higher elevations, we can upgrade nail patterns and add storm-tape on seams for additional protection.
Will storm damage restoration affect my existing roof warranty?
When repairs are performed by a certified contractor using manufacturer-approved materials, your original shingle or metal panel warranty remains valid. We are GAF and CertainTeed certified, so any replacement sections we install are registered with the manufacturer for full warranty coverage. In many cases, completing storm-related repairs promptly is a warranty requirement, as neglecting damage can void coverage. We supply all warranty paperwork and explain ongoing maintenance steps to keep your roof protected.