- HEP Roofing
- Hail Damage

Hail Damage
Hail Damage | Roofing Done Right | Roofing | White Pine
When hail rips through White Pine, it leaves more than dents in cars—it bruises the very shield that protects your family. HEP responds fast, arriving with certified inspectors, drone imaging, and a truckload of locally sourced materials that match your home’s style and HOA codes. We navigate insurance red tape, photograph every impact point, and provide a clear, honest estimate, so you see exactly what the storm took—and what we’ll give back.
From the first tarp to the final shingle, our crews treat your property as their own, sweeping every nail and double-checking every flashing. That’s more than a promise; it’s roofing done right, backed by lifetime workmanship coverage and a reputation White Pine neighbors have trusted for decades. Call, click, or wave us down from the porch—HEP turns hail damage into a stronger roof and a sigh of relief.
FAQs
How can I tell if my roof has hail damage?
Look for loose or missing shingles, bruised or cracked shingle granules, dents in metal flashings, and granules collecting in gutters or downspouts. From ground level you might also notice dark spots or shiny areas where granules have been knocked away. Because White Pine storms can create subtle damage that’s hard to see from below, we recommend scheduling a professional inspection within 24–48 hours after any hail event larger than pea-size (¼ inch). Roofing Done Right offers free post-storm assessments to document damage safely and accurately.
Why is it important to address hail damage quickly?
Even small hail impacts can compromise your roof’s waterproofing layer. Over weeks and months, UV light and rain work into these weak spots, leading to leaks, mold growth, insulation damage, and premature structural decay. Acting quickly: 1) preserves your property value; 2) keeps minor repairs from turning into a full replacement; and 3) ensures you meet insurance filing deadlines (typically 6–12 months from the storm date). Prompt repair also maintains compliance with most manufacturer warranties, which often void coverage if hail damage is left unaddressed.
What roofing materials resist hail best in White Pine’s climate?
Class 4 impact-rated asphalt shingles, SBS-modified (rubberized) shingles, standing-seam metal panels, and synthetic slate or shake all perform well against hail. For property owners who prefer traditional asphalt, we install Owens Corning TruDefinition Duration FLEX and CertainTeed NorthGate, both designed to absorb hail strikes without tearing. Metal roofing offers the longest lifespan (40–70+ years) but may show cosmetic dents. During your on-site consultation, we compare material costs, wind ratings, and local code requirements to help you choose the most resilient system for White Pine’s freeze-thaw cycles.
Will my homeowner’s insurance cover hail damage repairs?
Most standard policies written for White Pine include hail as a covered peril, meaning the insurer pays to restore your roof to pre-loss condition—minus your deductible—when damage is verified. The key steps are: 1) notify your carrier promptly; 2) gather date-stamped photos and a contractor inspection report; 3) allow the insurance adjuster to inspect with your roofer present; and 4) review the scope of loss for accuracy. Roofing Done Right assists clients through each stage, from filing the initial claim to supplementing any missed items so you receive full, fair compensation.
How does Roofing Done Right assess and repair hail damage?
Our Haag-certified inspectors begin with a drone or ladder inspection, documenting bruised shingles, soft metal dents, damaged vents, and potential decking issues. We prepare a detailed photo report and Xactimate estimate that meets insurer standards. Repair options can range from shingle replacement in isolated areas to a full tear-off and new roof installation. All workmanship follows Tennessee Building Code and manufacturer specs, and we upgrade underlayment, flashing, and ventilation to exceed code where feasible. Every new roof comes with a 10-year labor warranty and transferable manufacturer material warranty.
How long does a hail-damage roof replacement take, and will it disrupt my day-to-day life?
For an average 2,000–3,000-square-foot White Pine home, complete replacement usually takes one to two days of on-site work. We protect landscaping, set up debris-netting, and use magnetic rollers to collect nails daily. Noise will be noticeable during daylight hours, but you can remain in your home safely. At the end of each day we perform a full clean-up so you retain driveway access. Commercial projects or custom metal roofs can take 3–5 days, weather permitting. We provide a detailed schedule in advance and keep you updated in real time via text or our customer portal.