Certified Roofing Team
Certified Roofing Team | Storm Damage Restoration | Roofing | Tullahoma
Violent winds, pounding hail, and sudden downpours can turn a calm Middle Tennessee evening into a roofing nightmare. When the skies clear, HEP’s certified roofing team is already on the way, bringing decades of experience and a reputation Tullahoma homeowners trust. Our specialists combine rapid response times with meticulous inspections, capturing every missing shingle, hidden puncture, or compromised flashing so nothing slips through the cracks of your insurance claim. From temporary tarping to complete roof replacement, our commitment to precise storm damage restoration gets you back under a secure roof faster—without the stress.
Because we’re local, we understand the unique challenges posed by Tullahoma’s climate and building codes. You’ll see that expertise in our choice of impact-rated materials, industry-leading warranties, and the courteous crews who respect your property as if it were their own. Whether you’re dealing with gaping holes or subtle leaks, one call to HEP puts our fully licensed, bonded, and insured professionals in your corner—ready to restore safety, beauty, and peace of mind to your home.
FAQs
How fast can your certified roofing team reach my Tullahoma home after a storm?
We keep an on-call crew 24/7 during peak storm season and can usually be on-site anywhere in Tullahoma or the surrounding Coffee and Franklin County areas within 2–4 hours of your call. Our local warehouse on Wilson Ave. is stocked with emergency tarps, plywood, and underlayment so we can stabilize the roof immediately and prevent further water intrusion while we prepare a full restoration plan.
What visible and hidden signs of storm damage should I look for on my roof?
After hail, high wind, or heavy rain you may see missing or curled shingles, dented metal flashing, granule loss that exposes the asphalt mat, cracked tiles, or detached ridge caps. Less obvious clues include water stains in the attic, damp insulation, granules in gutters, and increased utility bills from lost roof integrity. If you notice any of these issues—or you simply aren’t sure—schedule a free inspection and we’ll use drones and moisture-meter tests to identify hidden damage safely and accurately.
Are your technicians certified, licensed, and insured to perform storm damage restoration in Tennessee?
Yes. Our lead installers hold CertainTeed SELECT ShingleMaster and GAF Certified Contractor credentials, which require ongoing training in the latest storm-hardening techniques. The company maintains a Tennessee Home Improvement license (#XXXXX) and $2 million in general liability insurance, plus full workers’ compensation coverage for every crew member. Documentation is provided with every estimate for your peace of mind.
Will you help me file and manage my insurance claim for storm damage?
Absolutely. We perform a detailed inspection, create a photo-documented report formatted to Xactimate standards, and meet your adjuster on-site to make sure all damage is noted. Our in-house claim specialists track the claim through approval, depreciation releases, and any required supplements. This service is provided at no additional cost, and you always control the final decisions on scope and materials.
What does the typical storm damage restoration process look like?
1) Emergency Mitigation – We tarp or board-up exposed areas to stop leaks. 2) Inspection & Estimate – Using drones, thermal imaging, and attic checks, we quantify all damage and provide a written estimate within 24 hours. 3) Insurance Coordination – We submit documentation and negotiate fair market pricing with your carrier. 4) Material Selection – Choose from Class-4 impact-resistant shingles, metal panels, or specialty systems suited to Tullahoma’s weather. 5) Roof Replacement or Repair – Most full replacements take one day; repairs a few hours. We follow OSHA safety standards and local building codes. 6) Final Walk-Through & Warranty Registration – We inspect every detail with you and register the manufacturer warranty along with our 10-year workmanship guarantee.
Do you offer warranties or maintenance plans after the restoration is complete?
Yes. All full roof replacements come with the manufacturer’s lifetime limited warranty on shingles or metal panels and our own 10-year transferable workmanship warranty. Optional annual maintenance plans include gutter cleaning, sealant checks, and a storm-season readiness inspection, helping homeowners in Tullahoma keep warranties valid and spot minor issues before they turn into costly repairs.