Workmanship Warranty
Workmanship Warranty | Roofing Done Right | Roofing | Speedwell
When storm-season skies roll over Speedwell, homeowners look up at their shingles and want one thing: roofing done right. HEP delivers just that, combining licensed crews, premium Owens Corning materials, and decades of local know-how into every nail we drive. From the first inspection to the last cleanup, our craftsmen treat your property as if it were their own, ensuring straight lines, tight seals, and a curb-appeal upgrade that stands out on any street in town.
Behind every roof we install sits a rock-solid workmanship warranty that protects you long after the ladders are gone. If an issue traced to our labor ever arises, we return promptly—no hassles, no hidden fees, no fine print—so you can enjoy peace of mind through blazing summers and frosty Appalachian winters alike. At HEP, we don’t just cover houses; we safeguard families, investments, and the trust Speedwell places in us with every shingle we set.
FAQs
What does your workmanship warranty cover for roofing projects in Speedwell?
Our workmanship warranty specifically protects you against installation-related issues—such as improperly fastened shingles, flashing defects, vent misalignment, or poor sealing—that could lead to leaks or premature roof failure. If a problem arises because our crew did not follow approved installation practices or manufacturer guidelines, we will repair the affected area (or the entire roof, if needed) at no cost to you.
How long is the workmanship warranty valid?
We provide a 10-year workmanship warranty on all full-roof replacements completed in Speedwell. For smaller repairs, the workmanship warranty is 2 years. This period begins on the day we finish the job, and it remains in effect as long as you own the home, unless otherwise stated in your contract.
Is the workmanship warranty transferable if I sell my home?
Yes. Should you decide to sell your property during the coverage period, you may transfer the remaining balance of the workmanship warranty to the new homeowner one time at no additional charge. Simply notify us in writing within 60 days of the closing date so we can update our records.
How does your workmanship warranty differ from the manufacturer’s material warranty?
A manufacturer’s warranty covers factory defects in shingles, underlayment, or other roofing materials. Our workmanship warranty, on the other hand, covers the quality of the installation itself. If an issue results from poor craftsmanship, the manufacturer will not pay for it—that’s where our workmanship warranty steps in. Think of the two warranties as complementary: materials + labor quality = total protection.
What is the process for filing a workmanship warranty claim?
1. Contact us by phone or email as soon as you notice a problem. 2. We will schedule a no-cost inspection within 1–3 business days for emergencies (e.g., active leaks) or within a week for non-urgent concerns. 3. Our technician will document the issue and determine whether it is covered under the workmanship warranty. 4. If covered, we will schedule the repair—usually within 7–10 days, weather permitting—and handle all labor and related costs. 5. Once complete, you’ll receive a written summary and photos of the repair for your records.
Does the workmanship warranty cost extra, and do I need to register it?
There is no additional charge for our workmanship warranty—it is included automatically with every qualifying roof installation or repair we perform in Speedwell. You do not need to register it separately; your signed contract and paid invoice serve as proof of coverage. For your convenience, we keep digital records, but we recommend you keep a copy for your files as well.