Manufacturer Warranties
Manufacturer Warranties | Roof Replacement | Roofing | Soddy-Daisy
When Tennessee storms leave your Soddy-Daisy home vulnerable, HEP’s manufacturer-backed craftsmanship gives you confidence from shingle to ridge. Our certified installers pair premium materials with factory-approved techniques, so every nail is covered by industry-leading warranties that last decades, not years. From the moment we tarp the old deck to the final magnetic sweep, you’ll feel the difference a local, family-run crew brings to a full roof replacement—respect for your property, clear timelines, and zero surprise fees.
Because we’re authorized by top brands like GAF and CertainTeed, your new roof is eligible for extended, non-prorated coverage that follows the home, adding real resale value. HEP registers all paperwork on your behalf, schedules complimentary post-install inspections, and remains on call long after the last thunderstorm rolls through Soddy-Daisy. When you’re ready to trade worry for watertight security, choose the team that treats warranties as a promise, not fine print.
FAQs
What types of manufacturer warranties are available for a new roof replacement in Soddy-Daisy?
Most shingle and metal roofing manufacturers offer two levels of protection: (1) a Standard Limited Warranty, which typically covers factory defects in the roofing material for 20–30 years, and (2) an Upgraded or Extended Warranty that is available when an authorized contractor installs the full manufacturer-specified roofing system (shingles, underlayment, ridge vents, flashing, etc.). The upgraded programs can extend material defect coverage up to 50 years and may include enhanced labor, tear-off, and disposal costs.
How does a manufacturer warranty differ from the workmanship warranty provided by the roofing contractor?
A manufacturer warranty is backed by the roofing material producer and protects you against premature product failure due to factory defects. A workmanship (or labor) warranty is issued by the installing contractor and covers installation-related problems such as leaks caused by improper nailing or flashing. In Soddy-Daisy, our company offers a 10-year workmanship warranty, while the shingle manufacturer covers the product itself. If an issue arises, we evaluate it first to determine whether it is material or workmanship related and guide you through the proper claims process.
What is typically covered—and not covered—under a manufacturer’s roofing warranty?
Covered: manufacturing defects that cause shingles, metal panels, or accessories to fail prematurely; in upgraded warranties, labor for removal and replacement of defective materials, tear-off, and disposal may be included. Not covered: damage from hail, wind speeds above the manufacturer’s stated limit, improper installation, inadequate ventilation, foot traffic, ponding water, structural movement, or lack of maintenance (e.g., clogged gutters). Regular inspections and timely repairs are required to keep warranties valid.
Do I need to register my manufacturer warranty after my roof replacement?
Yes. Most major manufacturers (GAF, CertainTeed, Owens Corning, etc.) require online or mailed registration within 30–60 days of installation to activate enhanced coverage. As part of our roof replacement service in Soddy-Daisy, we submit the registration on your behalf and provide you with the confirmation certificate for your records. Failure to register can downgrade the coverage to the basic limited warranty.
Is the manufacturer warranty transferable if I sell my Soddy-Daisy home?
In most cases, yes. Standard limited warranties are usually transferable one time within the first 10–15 years, while upgraded warranties may allow transfers within a specified period (often the first 5 years). To complete the transfer, the new homeowner must notify the manufacturer in writing (or online) and pay a small transfer fee—typically $100 or less—within 60 days of closing. A properly transferred warranty can be an excellent selling point for your property.
What should I do if I think I have a warranty claim on my roof?
1. Contact your installing contractor first. We will inspect the roof, document the issue, and determine whether it appears to be a product defect or installation problem. 2. If it is a potential manufacturer defect, we help you gather the required documentation—photos, purchase date, proof of warranty registration—and file the claim with the manufacturer’s warranty department. 3. A manufacturer representative may perform an on-site inspection to verify the defect. 4. Once approved, the manufacturer issues material replacement (and labor, if covered). 5. We schedule repairs promptly, ensuring your roof is restored to full performance with minimal disruption.