Emergency Response
Emergency Response | Storm Damage Restoration | Roofing | Sequatchie
When violent winds, driving rain, or hail pound Sequatchie, HEP mobilizes fast. Our emergency response roofing team arrives 24/7 with tarps, tools, and trained eyes to secure your property, stop leaks, and document every detail for your insurance claim. Friendly local technicians explain what they see on your roof in plain language, then spring into action—often within hours of your call—so further water intrusion never has a chance.
Once the skies clear, we shift from rapid mitigation to full-scale storm damage restoration, using premium materials that match your home’s style and our region’s weather demands. From shingle replacement to structural repair, we handle it all with transparent pricing, constant communication, and a workmanship warranty that lets you sleep soundly even when the next storm rolls in. Reach out today and let Sequatchie’s most trusted roofers put your home back under reliable cover.
FAQs
How quickly can your team respond to roof storm damage in Sequatchie?
We operate a 24/7 emergency line and can usually mobilize a certified crew to any location in Sequatchie County within 1–2 hours of your call. Rapid response is critical to prevent secondary water intrusion and structural deterioration, so we keep trucks stocked with tarps, plywood, fasteners, and temporary drying equipment at all times.
What should I do immediately after noticing storm damage to my roof?
First, ensure everyone’s safety—stay clear of downed power lines, loose shingles, or sagging ceilings. Then call our emergency number so we can dispatch a crew. While you wait, if it is safe, photograph the damage from the ground for insurance documentation. Avoid climbing on the roof yourself; hidden structural weaknesses and slippery surfaces can cause serious injuries.
How do you secure a storm-damaged roof before permanent repairs are made?
Our crew performs a thorough assessment, removes loose debris, and installs heavy-duty tarps or shrink-wrap systems over exposed areas to stop water penetration. We may also add temporary plywood decking, reinforce trusses, and set up dehumidifiers inside the attic to mitigate moisture. These interim measures buy time until materials arrive for a permanent repair or replacement.
Will you work with my insurance company on the storm damage claim?
Yes. We provide a detailed inspection report, photo evidence, and an itemized estimate using the same Xactimate software most insurers rely on. With your permission, we communicate directly with your adjuster, answer technical questions, and meet on-site during the inspection to make sure all storm-related damages, including hidden underlayment and decking issues, are properly documented.
Can you match my existing roofing materials and color?
In many cases, yes. We maintain relationships with regional suppliers that stock asphalt shingles, metal panels, and specialty products commonly used in Sequatchie. If an exact match has been discontinued, we’ll present the closest available option and explain upgrade versus full-replacement scenarios so you can make an informed decision.
What warranties or guarantees do you offer on storm damage restoration?
Permanent repairs and full roof replacements come with a dual warranty: a manufacturer’s material warranty (often 25–50 years for shingles, 40+ years for metal) and our own 10-year workmanship guarantee covering installation-related issues. Temporary emergency services are warranted for 90 days—the typical period needed to transition to a permanent solution.