Workmanship Warranties
Workmanship Warranties | Gutter Replacements | Roofing | Reliance
When storms test the limits of your roof and rainwater overwhelms aging troughs, HEP is ready with precision roofing services and expert gutter replacements that protect every inch of your home in Reliance. Our crews follow strict installation protocols, pairing premium materials with time-honed craftsmanship so your shingles, flashing, and gutters work together as a seamless defense against the elements. From the first inspection to the final cleanup, you’ll see the pride we take in our work—right down to the tidy landscaping and spotless driveways we leave behind.
That pride is backed by one of the strongest workmanship warranties in the region. If an installation detail we control ever fails within the warranty period, HEP will return, repair, and restore at no cost to you—no fine print, no finger-pointing, just the peace of mind every homeowner deserves. Schedule your free assessment today and discover why neighbors throughout Reliance rely on HEP for roofing excellence and guaranteed-for-life gutter replacements.
FAQs
What does Reliance’s workmanship warranty cover on roof and gutter replacements?
Our workmanship warranty protects you against any installation‐related defects on the roofing system and the new guttering we install. If a leak, separation, sagging, improper fastening, or any other problem can be traced back to the way the roof or gutters were installed—not to the materials themselves or to storm damage—we will repair it at no cost to you for the full term of the warranty.
How long is the workmanship warranty valid?
For complete roof and gutter replacement projects, Reliance offers a 10-year workmanship warranty beginning on the date of final inspection. During those ten years, any installation error we determine to be our responsibility is covered 100 % for parts, labor, and related service calls.
How is the workmanship warranty different from the manufacturer’s material warranty?
A manufacturer’s warranty covers defects in the shingles, metal panels, gutter coil, fasteners, sealants, and other materials. It does not cover mistakes made during installation. Our workmanship warranty fills that gap: it guarantees that the roofing and gutter systems were installed according to industry standards and the manufacturer’s specifications. If a nail was misplaced, flashing set incorrectly, or gutter pitch mis-aligned, Reliance—not the manufacturer—is accountable and will correct the issue.
Is the workmanship warranty transferable if I sell my home?
Yes. The warranty is transferable once within the original 10-year term. To transfer, the home seller must notify Reliance in writing within 60 days of closing and provide the buyer’s contact information. The remaining warranty period then follows the new homeowner at no extra charge, adding value to your property sale.
What should I do if I notice a problem during the warranty period?
Call our service line or submit a claim through our website as soon as you observe the issue. We will schedule an inspection within 3–5 business days. If the problem is found to be workmanship-related, we will perform the repair promptly—typically within 10 business days—at no cost to you. Emergency leaks are prioritized and usually addressed within 24 hours.
Are there any homeowner responsibilities to keep the workmanship warranty in force?
Yes. Routine maintenance—such as keeping gutters free of debris, preventing ice dam build-up, and removing overhanging branches—must be performed. Any third-party alterations to the roof or gutters (for example, satellite dish installations) should be approved by Reliance beforehand. Failure to perform basic maintenance or unauthorized modifications can void the workmanship portion of the warranty.