- HEP Roofing
- Lifetime Labor Warranty

Lifetime Labor Warranty
Lifetime Labor Warranty | Storm Damage Restoration | Roofing | Powell
When fierce East Tennessee weather lashes Powell, HEP Roofing steps in fast with expert storm damage restoration, bringing back the safety, beauty, and value of your home. Our local crews arrive with fully stocked trucks, advanced diagnostics, and the know-how to repair or replace shingles, decking, flashing, and gutters—often in a single day. More than a quick fix, every job is carried out with the meticulous craftsmanship that has made HEP the trusted name for over 20 years.
We’re so confident in that craftsmanship that we back your new roof with a lifetime labor warranty—if a nail pops or a seam shifts years from now, labor is on us. No fine print, no hassles. From the first inspection to the final cleanup, you’ll have a dedicated project manager, transparent pricing, and help navigating insurance paperwork, so you can focus on getting life back to normal. Ready to feel secure under your roof again? Call or click today and let HEP handle the hard work while you breathe easy.
FAQs
What does your Lifetime Labor Warranty cover on a storm-damaged roof?
Our Lifetime Labor Warranty guarantees the quality of our workmanship for as long as you own your home in Powell. If any leak, fastening issue, flashing defect, or other installation-related problem occurs, we return and fix it at no cost to you—whether the problem appears a month or 20 years after the roof was installed. Material defects are still covered by the manufacturer’s warranty, but any labor required to correct a workmanship issue is 100 % our responsibility for the lifetime of the roof.
How do you help Powell homeowners navigate insurance claims after hail or wind damage?
We start with a free, no-obligation inspection that documents all storm-related damage with photos and written notes. Our certified inspector then meets on-site with the adjuster to make sure all damage is recognized and properly measured. We provide a detailed scope of work, help fill out paperwork, and use the same Xactimate estimating software most carriers use, which speeds approval. Throughout the process we advocate for you, answer insurer questions, and keep you updated until the claim is settled and the roof is fully restored.
What are common signs my roof has storm damage and needs professional attention?
Look for missing or creased shingles, lifted or bent flashing, dents in metal vents, granule piles in downspouts, dark spots on ceilings, or water stains in the attic. After hail, check gutters, siding, and outdoor AC units for pockmarks—these often indicate similar damage on the roof. If you notice any of these issues, schedule an inspection promptly. Even small openings can let water penetrate the decking and lead to mold, wood rot, and interior damage over time.
How fast can you respond to an emergency roof leak in Powell?
During peak storm season we maintain a dedicated emergency crew that can usually be on-site the same day you call—often within a few hours. First we install temporary tarps, shrink-wrap, or sealants to stop active leaks. Once your claim is approved or financing is arranged, we schedule permanent repairs or a full replacement, generally within 5–10 business days, weather permitting.
What roofing materials do you recommend for better storm resistance?
We typically install Class 4 impact-rated asphalt shingles or upgraded metal or synthetic shake systems for added protection against hail and high winds. All options meet or exceed local Powell and Ohio building codes. For asphalt shingles we use six-nail installation patterns and high-grade ice-and-water membranes in valleys and along eaves to prevent wind-driven rain intrusion. During your consultation we’ll discuss budget, aesthetics, and performance goals to choose the best system for your home.
Is the Lifetime Labor Warranty transferable if I sell my home?
Yes. If you sell the property within the first 10 years after installation, you can transfer the labor warranty one time to the new homeowner at no charge by notifying us in writing within 60 days of closing. After 10 years the warranty remains in effect for you but becomes non-transferable. A transferable warranty can be a valuable selling point when listing your home in the Powell market.