Certified Crews
Certified Crews | Roofing Done Right | Roofing | Oneida
From the first shingle to the final inspection, HEP’s certified crews bring generations of experience and a neighborly pride to every roof in Oneida. We arrive on time, respect your property, and use only premium, warrantied materials—because anything less wouldn’t be roofing done right. Whether your home needs a full replacement after a storm or a precise repair to extend its lifespan, our technicians combine advanced training with a craftsman’s eye for detail, ensuring beauty, strength, and energy-saving performance.
Homeowners across Oneida turn to HEP for transparent estimates, clear communication, and the peace of mind that comes with factory-certified workmanship. We back our installs with industry-leading warranties and a satisfaction guarantee, so you can focus on enjoying a safer, drier, more valuable home. Ready to see what roofing done right looks like? Reach out today and let’s raise the bar—along with your roof.
FAQs
What types of roofing materials do your certified crews work with in Oneida?
Our installers are factory-trained and certified to handle asphalt shingles, metal panels, standing-seam metal, EPDM rubber, TPO single-ply, cedar shakes, and specialty designer shingles. Because we maintain manufacturer certifications with GAF, Owens Corning, and CertainTeed, you have access to the full catalog of colors, profiles, and extended warranty options that those brands offer.
How do I know my roofing project will be completed to code and manufacturer specifications?
Each job is assigned a project manager who performs a multi-point pre-install checklist, oversees daily progress, and completes a final 30-item quality audit. Our crews follow New York State Residential Code, city of Oneida permitting requirements, and the precise installation manuals supplied by the shingle or membrane manufacturer. Pictures of every critical step—underlayment, flashing, ventilation, and fastener patterns—are archived in your customer portal so you have proof the roof was "done right."
Are your roofing crews insured and licensed in Oneida, NY?
Yes. All field employees carry OSHA 10 safety cards, and we maintain $2 million in general liability insurance, workers’ compensation on every roofer, and an active Oneida Home Improvement Contractor license. Certificates of insurance are emailed to you and the city permit office before the first shingle is removed.
What does the “Roofing Done Right” workmanship warranty include?
In addition to any 30-, 40-, or 50-year manufacturer material warranty, we provide a 15-year transferable workmanship guarantee that covers leaks caused by installation errors, improper flashing, or ventilation issues. If a problem arises, we will inspect, repair, and restore interior damage at no cost and within 72 hours of notification—no fine print, no pro-rating.
How long does a typical residential roof replacement take in Oneida’s climate?
A single-family home between 1,500 and 3,000 square feet is usually completed in one to two working days, weather permitting. We schedule projects between March and early December to avoid severe winter conditions, use weather-resistant underlayments in case of sudden rain, and never leave your roof uncovered overnight.
Do you provide free estimates and roof inspections, and what is included?
Yes. We offer a no-charge, no-obligation inspection that includes drone photography, attic ventilation analysis, moisture meter readings, and a written condition report. You receive a detailed proposal with itemized costs, product brochures, financing options, and a projected start date. The quote is valid for 30 days.