- HEP Roofing
- Lifetime Material Warranties

Lifetime Material Warranties
Lifetime Material Warranties | Roof Replacement | Roofing | Oneida
Choosing HEP for your roof replacement in Oneida means peace of mind that lasts as long as your home does. Our lifetime material warranties cover every shingle, seam, and flashing, protecting you from the unexpected costs that can follow ordinary repairs. From the first on-site inspection to the final nail, our licensed, insured crews handle everything with the craftsmanship and courtesy Central New Yorkers have trusted for decades—plus the added confidence that if a manufacturer-related issue ever appears, materials are fully covered for life.
Pair that unbeatable warranty with HEP’s transparent pricing, flexible financing, and rapid project timelines, and you get a roofing experience that’s as stress-free as it is durable. We arrive when promised, keep your property clean, and communicate at every step, so you’ll always know what’s happening overhead. Ready to add value, curb appeal, and lifelong protection to your Oneida home? Schedule your free assessment today and discover how simple premium roof replacement can be with HEP.
FAQs
What does your lifetime material warranty on roof replacements in Oneida actually cover?
The warranty is issued by the roofing‐material manufacturer and guarantees that the shingles, metal panels, or synthetic components we install will remain free of manufacturing defects for as long as you (the original owner) live in the home. If a defect such as premature granule loss, shingle cracking, de-lamination, or metal corrosion occurs, the manufacturer supplies new materials at no charge. Labor to remove the faulty product and install the replacement is usually covered on a prorated basis during the first few years, then becomes the homeowner’s responsibility. The warranty does not cover damage caused by extreme weather, impact, improper maintenance, or alterations made after installation.
Is the lifetime material warranty transferable if I sell my home?
Yes. Most major manufacturers allow a one-time transfer to the next homeowner, provided the transfer is completed within 60 days of the home’s sale. After transfer, the warranty term typically converts to a 40- or 50-year prorated schedule instead of full lifetime coverage. You’ll need to complete a simple form and provide proof of purchase; we’ll guide you through the paperwork so the new owner can enjoy continued protection—an excellent selling point in Oneida’s real-estate market.
How is a lifetime material warranty different from a workmanship warranty?
A lifetime material warranty is backed by the product manufacturer and applies only to defects in the roofing materials themselves. A workmanship warranty, on the other hand, is offered by our company and covers installation errors such as improper flashing, mis-aligned shingles, or inadequate ventilation. We provide a 10-year workmanship guarantee that runs concurrently with the manufacturer’s lifetime material warranty, giving you two layers of protection: one for the product and one for how it was installed.
Which roofing products qualify for your lifetime material warranty in Oneida?
The warranty applies to several premium systems we install, including: • Architectural and designer asphalt shingles rated for 130 mph winds • Standing-seam or ribbed metal panels with Kynar® 500 finishes • Synthetic underlayments and ice-and-water shields specified by the manufacturer • Ridge vents, starter strips, and hip & ridge caps that are part of the approved system To maintain eligibility, every component must be installed as a complete system by our factory-certified crew—mixing brands or omitting accessories can void coverage.
Do I have to register the warranty, and what ongoing maintenance is required?
Yes. After we finish your roof replacement, we submit the warranty registration online with photos of the completed system. You’ll receive an email or mailed certificate within 4–6 weeks—be sure to keep it with your home records. To keep the warranty in force, manufacturers require basic maintenance: clear debris from gutters, remove branches or snow loads that exceed 6 inches, and schedule an inspection every 3–5 years (or after severe storms). Documenting these inspections protects you if you ever need to file a claim.
How do Oneida’s weather conditions affect my lifetime warranty?
Oneida sees heavy lake-effect snow, freeze–thaw cycles, and occasional high winds. The good news is that these conditions do not void your lifetime material warranty as long as your roof is built to code and maintained. Our installation includes ice-and-water shielding in all valley and eave areas to combat ice dams, and we use shingles and fasteners rated beyond local wind-uplift requirements. If a storm physically damages the roof, that specific event is handled through your homeowner’s insurance, but any manufacturer defect found during the repair would still be covered by the lifetime warranty.