- HEP Roofing
- Factory-certified Installers

Factory-certified Installers
Factory-certified Installers | Roof Replacement | Roofing | Oneida
When a sudden storm or years of steady Upstate weather have finally taken their toll, HEP’s team of factory-certified installers is ready to deliver a dependable roof replacement that safeguards your Oneida home for decades to come. We combine meticulous craftsmanship with premium materials approved by leading manufacturers, ensuring every shingle, flashing, and fastener meets the highest performance standards. From the first inspection to the final clean-up, you’ll have a local crew that treats your property with the respect it deserves while keeping you informed at every step.
Choosing HEP means choosing worry-free protection and real hometown service. Our streamlined scheduling, flexible financing, and industry-leading warranties make it easy to upgrade your roof without the usual hassle. Whether you’re battling leaks, hail damage, or simply time itself, let us raise the bar—and the curb appeal—of your Oneida residence with an expertly executed roof replacement you can trust.
FAQs
What does being a factory-certified roofing installer mean, and why is it important for my Oneida roof replacement?
Factory certification is a selective program run by leading shingle and membrane manufacturers. Fewer than 5 % of contractors nationwide earn this status. To qualify, we had to prove ongoing professional training, demonstrate proper installation techniques, maintain excellent workmanship records, and carry required local licensing and insurance. For you, factory certification means: • Your roof is installed to the exact specifications the manufacturer requires. • You become eligible for extended, non-prorated material and labor warranties (up to 50 years on some systems). • You gain third-party quality assurance—manufacturers periodically inspect our jobs in Oneida to verify we meet their standards.
How long does a typical roof replacement take in Oneida, and what factors affect the timeline?
Most single-family homes in the Oneida area are completed in one to three working days once materials arrive. Larger homes, steep or complex rooflines, and structural repairs underneath the shingles may require extra time. Seasonal weather is another factor: winter installs often need slightly more time for safe tear-off and dry-in, while summer storm activity can cause pauses. During our in-home consultation we inspect attic ventilation, decking condition, and access points in order to give you an accurate, written schedule before work begins.
What roofing materials do you offer for replacements, and how do I choose the best option for Oneida’s climate?
As factory-certified installers we can offer the full line of asphalt architectural shingles, designer/luxury shingles, standing-seam metal, and low-slope membrane systems for porches or additions. Most Oneida homeowners opt for architectural asphalt shingles because they balance affordability, curb appeal, and wind resistance up to 130 mph. Metal roofs excel in snow shedding and can last 40-70 years but cost more up front. During our site visit we evaluate roof pitch, snow load, budget, and HOA requirements, then provide side-by-side comparisons of lifespan, energy efficiency, and warranty coverage so you can make an informed decision.
Are you fully licensed and insured to work in Oneida, and what warranties come with a factory-certified roof replacement?
Yes. We hold a New York State Home Improvement Contractor license, carry $2 million in general liability protection, and provide workers’ compensation for every crew member. Because we are factory-certified, you qualify for enhanced warranties unavailable through non-certified roofers: • 50-year, non-prorated coverage on manufacturer defects (materials). • 25-year workmanship warranty backed by the manufacturer. • Optional Silver and Gold Pledge warranties that include tear-off and disposal. All warranty documents are registered directly with the manufacturer after your final inspection so coverage follows the home—not just the original purchaser.
How much will my roof replacement cost, and do you offer financing or help with insurance claims?
Costs in Oneida generally range from $5 to $8 per square foot for architectural asphalt shingles and $9 to $14 for standing-seam metal, but every roof is different. We provide a free, same-day written estimate that itemizes tear-off, underlayment, vents, flashing, and cleanup so there are no surprises. We partner with leading finance companies to offer low-interest loans and 0 % promotional plans. If your roof was damaged by wind or hail, our staff includes an insurance-claim specialist who can meet with your adjuster, provide photo documentation, and handle the supplement process so you receive the full replacement value you’re entitled to.
What can I expect during the roof replacement process, and how do you protect my property while work is underway?
1. Pre-job meeting: We review parking, power access, and material drop-points. 2. Tear-off: Crews use dump trailers and tarps to catch debris; magnetic sweepers collect nails daily. 3. Decking inspection & repairs: Any rotten sheathing is replaced and photographed for your records. 4. Installation: Ice-and-water shield is applied to eaves and valleys (code-minimum and manufacturer specifications), followed by synthetic underlayment, drip edge, starter strips, shingles or panels, flashings, and ventilation components. 5. Final cleanup & inspection: Supervisor walks the entire perimeter, then conducts a multi-point roof inspection with photos. 6. Warranty registration: All paperwork is filed and you receive digital copies. Throughout the job we protect landscaping with plywood shields, isolate pets and children from work zones, and maintain $2 million general liability coverage for peace of mind.