Industry-leading Warranties
Industry-leading Warranties | Gutter Replacements | Roofing | Oneida
When storms sweep across Oneida, homeowners trust HEP to keep roofs overhead and water flowing where it should. Our certified crews install high-performance shingles, flashing, and seamless gutters backed by industry-leading warranties that protect your investment long after the ladders come down. From the first inspection to the final nail, you get clear communication, meticulous craftsmanship, and the peace of mind that every component is covered.
Whether you need a full roof overhaul or precise gutter replacements, we tailor solutions to your home’s architecture and budget, using materials engineered to outlast harsh Upstate New York winters. Schedule a free estimate today and discover why neighbors throughout Oneida recommend HEP for worry-free roofing and gutter work that stands the test of time.
FAQs
What makes your roofing and gutter warranties “industry-leading” for Oneida homeowners?
Our warranties surpass typical manufacturer guarantees by combining the original product warranty with our own workmanship protection. That means you’re covered not only for material defects (often 30–50 years depending on the shingle or gutter system) but also for any installation-related issues for up to 25 years. Few contractors in Oneida offer both layers of protection or match the length of our workmanship coverage.
How long do your roofing and gutter warranties last?
• Asphalt shingles: Lifetime manufacturer warranty (non-prorated up to 50 years) plus 25-year workmanship warranty. • Metal roofing: 40–50-year manufacturer warranty on panels/paint systems plus 25-year workmanship warranty. • Seamless aluminum gutters: 20-year material warranty against rust and finish defects plus 10-year workmanship warranty. All warranties are transferable once within the first 10 years, adding resale value to your home.
What exactly is covered under the workmanship warranty?
Our workmanship warranty covers any leaks, loose shingles, gutter pitch problems, downspout separation, or other issues directly related to how we installed the roof or gutter system. If the problem results from installation error, we supply labor, materials, and disposal at no cost to you. Weather events, acts of God, or homeowner neglect fall under insurance or maintenance responsibilities, not workmanship coverage.
Do I have to register or pay extra to activate these warranties?
No. We handle all manufacturer registration paperwork the day your project is completed and provide you with a digital and printed warranty certificate. There are no hidden activation fees. Simply keep your certificate and proof of purchase for your records.
If I sell my home in Oneida, can the new owner benefit from the warranty?
Yes. Our warranties are fully transferable one time within the first 10 years after installation. During the sale of your home, you’ll fill out a short transfer form, and the new owner will inherit the remaining term of both the manufacturer and workmanship warranties. This is a strong selling point that can increase your home’s market value.
What happens if I notice a problem—how do I file a warranty claim?
Call our local Oneida office or submit a claim through our website. We’ll schedule an inspection within 3 business days. If the issue is covered, we’ll repair it within 10 business days (weather permitting) and file any required paperwork with the manufacturer on your behalf. There is no service charge for covered claims, and you’ll receive written confirmation once the repair is complete.