Workmanship Warranty
Workmanship Warranty | Storm Damage Restoration | Roofing | New Market
When severe New Market weather tears through shingles and gutters, HEP’s craftsmen move fast, delivering precision storm damage restoration that’s protected by our iron-clad workmanship warranty. We inspect every inch of your roof, document the damage for insurance, and rebuild with premium, weather-rated materials—all while promising that the quality of our labor will hold up long after the clouds have cleared.
Because we live and work in the same community, our crews arrive quickly, secure your home with emergency tarping, and keep you informed at every step. One call to HEP means transparent estimates, a dedicated project manager, and the confidence of a warranty that covers every nail we drive. When the next storm rolls in, you’ll know your roof is ready—and backed by the team that restored it.
FAQs
What does your workmanship warranty cover for storm-related roof repairs in New Market?
Our workmanship warranty guarantees that every aspect of the labor we perform—removal of damaged shingles, underlayment installation, flashing, ventilation work, and final sealing—will be free from installation defects. If a leak, shingle slippage, or any other roofing problem arises because our crew did something incorrectly, we’ll return promptly to repair it at no cost. The warranty is limited to workmanship issues; it does not cover new damage caused by future storms, material failures covered by the manufacturer, or alterations made by other contractors.
How long does the workmanship warranty last, and can I transfer it if I sell my home?
We provide a 10-year transferable workmanship warranty on all storm damage restoration projects in New Market. If you sell your home within that period, the remaining balance of the warranty automatically transfers to the new owner with no additional fee—helping boost the resale value of your property. Just notify us in writing within 30 days of closing so we can update our records and issue a new warranty certificate to the buyer.
How is the workmanship warranty different from the manufacturer’s material warranty?
A manufacturer’s warranty covers defects in the roofing materials themselves—such as premature shingle granule loss or membrane manufacturing flaws—but does not protect you if the materials were installed incorrectly. Our workmanship warranty fills that gap: it covers the quality of the labor and installation techniques. If a shingle fails because it was nailed improperly or flashing was misaligned, our warranty applies. If a shingle fails because the asphalt mat was defective, the manufacturer’s warranty applies. Together, you’re protected on both fronts.
What should I do if I notice a leak or other issue that I think is covered by the workmanship warranty?
1. Contact us right away by phone or through our online warranty claim form. 2. Provide photos or a brief description of the problem, including when you first noticed it. 3. We’ll schedule an on-site inspection—usually within 24 to 48 hours for active leaks. 4. If we determine the issue is workmanship-related, we’ll repair it at no charge and document the fix for your records. 5. If it turns out to be a separate insurance or maintenance issue, we’ll explain what we found and offer repair options so you’re never left guessing.
Will filing a workmanship warranty claim affect my previous storm-damage insurance claim or premium?
No. A workmanship warranty claim is entirely separate from an insurance claim. You’re not filing another loss with your insurer, so your premiums won’t be affected. We perform the repair at our own expense under the terms of the warranty, and no additional paperwork is sent to your insurance carrier unless you specifically request documentation for your files.
Do you provide written documentation of the warranty and completed repairs for future reference?
Absolutely. After the project is finished, you’ll receive a digital and printed warranty certificate that outlines the coverage period, transferable terms, and claim instructions. Each time we perform a warranty repair, you’ll also get a completion report with photos, materials used, and the technician’s notes. Keep these documents for your records or for potential home buyers; they demonstrate that your roof was restored by a certified contractor and remains under warranty protection.