- HEP Roofing
- Roofing Crew

Roofing Crew
Roofing Crew | Storm Damage Restoration | Roofing | New Market
When fierce Tennessee weather batters New Market, HEP’s roofing crew arrives fast, fully equipped, and ready to shield your home again. We assess wind-torn shingles, hail dents, and hidden leaks on the spot, then walk you through a clear plan for storm damage restoration that puts safety and transparency first. From emergency tarping to seamless insurance coordination, our technicians handle every step so you can focus on what matters—getting life back to normal.
Neighbors choose HEP because we’re local, licensed, and trusted for craftsmanship that endures the next storm and the one after that. We match materials to your roof’s exact profile, work cleanly and courteously, and leave behind nothing but a watertight finish backed by solid warranties. When the sky clears in New Market, you’ll know your roof is stronger than ever—and that HEP is only a call away.
FAQs
How soon after a storm should I have my roof inspected in New Market?
Schedule an inspection as quickly as it is safe—ideally within 24–48 hours. New Market’s humid climate can accelerate moisture intrusion, so catching problems early prevents leaks, mold, and structural rot. Our emergency response team is on call 24/7 and can perform a free, no-obligation inspection as soon as local authorities give the all-clear.
What signs of storm damage should I look for on my New Market home?
Look for missing or creased shingles, dented metal flashing, displaced ridge caps, broken soffit or fascia, granules collecting in gutters, water stains on ceilings, and obvious leaks in the attic. After hail, check for bruising or soft spots on shingles. Following high winds, examine the yard for shingle tabs. If you see any of these indicators—or are unsure—contact us for a professional assessment.
Does my homeowners insurance cover roof storm damage in New Market?
Most standard HO-3 policies cover sudden and accidental storm damage, including wind, hail, and fallen debris, minus your deductible. Coverage can vary based on policy age, roof age, and exclusions, so review your declaration page. We provide a detailed inspection report and photo documentation you can submit to your carrier to verify the loss and maximize eligible coverage.
How does the storm damage restoration process work with your roofing crew?
1) Inspection & documentation: We inspect every layer of your roof, gutters, and attic, then create a digital report. 2) Emergency protection: If leaks are present, we install tarps or temporary decking to prevent further damage. 3) Insurance coordination: Our in-house claim specialists meet your adjuster on site, explain code requirements, and negotiate the full scope of repairs. 4) Material selection: You choose shingle style and color; we match existing architectural details when partial repairs are approved. 5) Roof replacement/repair: Our licensed, insured crew adheres to New Market and Frederick County building codes, using manufacturer-approved installation techniques. 6) Final inspection & cleanup: We magnet-sweep for nails, haul away debris, and give you a workmanship warranty certificate.
Can you help me file and manage my storm damage insurance claim?
Yes. We guide you through the entire claim process—filing the initial loss notice, meeting the adjuster, producing Xactimate estimates, and addressing any supplemental items the insurer may have missed. Our team speaks the same estimating language insurance companies use, which typically leads to faster approvals and reduces out-of-pocket expenses for homeowners.
How long will the roof restoration take and what warranties do you offer?
Most full roof replacements in New Market take 1–2 days once materials are delivered, while minor repairs can be completed in a few hours. Weather, material availability, and permit timing can affect the schedule; we keep you updated every step. You’ll receive a 10-year transferable workmanship warranty plus the manufacturer’s limited lifetime shingle warranty, giving you long-term peace of mind.