Industry-leading Warranties
Industry-leading Warranties | Roof Replacement | Roofing | McDonald
When storms, time, or Tennessee heat finally wear your shingles thin, HEP’s certified team is ready with a roof replacement backed by warranties that set the industry standard. Homeowners in McDonald know they’re not just buying new shingles; they’re investing in decades of protection powered by manufacturer certifications and HEP’s own workmanship guarantee. From the first inspection to the final nail, every step is documented, transparent, and designed to maximize the life—and value—of your home.
Choose HEP and gain peace of mind that stretches well beyond the installation date. Our transferable warranties cover materials, labor, and even disposal, so you’re shielded from surprise costs years down the road. It’s craftsmanship you can see and coverage you can count on, delivered by a local team that treats your roof like it’s sheltering our own families.
FAQs
What makes your roofing warranties “industry-leading” for homeowners in McDonald?
Our roof replacement packages include two layers of protection: a 50-year manufacturer’s material warranty from GAF and a 25-year workmanship warranty backed by our company. The manufacturer’s warranty is non-prorated for the first 50 years, meaning if a shingle fails due to a factory defect, the materials and labor are covered at 100 % cost. Our workmanship warranty guarantees that any installation-related issue—leaks, flashing failures, or ventilation deficiencies—will be repaired at no charge for a full 25 years. Very few contractors in the McDonald area offer both long material and workmanship coverage at these terms.
Does the warranty cover both materials and labor if my roof ever has a problem?
Yes. If a shingle or accessory product fails because of a manufacturing defect within 50 years, GAF pays for the replacement materials and the labor required to install them. If the problem stems from our installation, our 25-year workmanship warranty covers the labor, materials, disposal, and even interior repairs related to that leak. There are no hidden service-call fees or prorated schedules during the covered period.
Are your warranties transferable if I sell my home in McDonald?
Absolutely. The GAF Golden Pledge material warranty and our workmanship warranty are both fully transferable one time within the first 20 years. This means the next homeowner receives the same protection at no additional cost, which can significantly increase your home’s resale value. To transfer, simply notify GAF and our office in writing within 60 days of closing—there’s no inspection or re-registration fee.
What voids the warranty, and how can I keep it valid?
To keep your warranty intact: 1) Use only GAF-approved accessories and avoid mixing brands. 2) Do not permit any roof penetrations (satellite dishes, solar panels) to be installed without proper flashing. 3) Maintain your roof by keeping gutters clear and trimming overhanging branches. 4) Schedule a professional inspection after severe storms. Unauthorized alterations, improper attic ventilation changes, or neglected storm damage can void parts of the coverage.
How do I file a warranty claim if I notice a leak or shingle defect?
Call our local McDonald office first. We’ll schedule a free inspection within 48 hours to determine whether the issue is material- or workmanship-related. If it appears to be a manufacturer’s defect, we complete the claim paperwork with photos, proof of purchase, and installation details, then submit it to GAF on your behalf. Most claims are approved within 7–10 business days, and repairs are typically completed in one visit once materials arrive.
Why is a strong warranty especially important in McDonald’s climate?
McDonald experiences wide temperature swings, high winds, and occasional hail, all of which stress roofing systems. An extended, non-prorated warranty ensures you won’t face unexpected repair bills during these harsh conditions. The 130-mph wind rating and impact-resistant shingles we install are covered for blow-offs and certain hail damage, giving you peace of mind that your investment is protected for decades, no matter what the local weather throws at it.