Emergency Phone Call
Emergency Phone Call | Storm Damage Restoration | Roofing | Lynchburg
When fierce winds, pounding hail, or fallen limbs batter your Lynchburg roof, every second counts. One quick call to HEP connects you with a live local expert who can dispatch an emergency crew 24/7, tarp vulnerable areas, and stop water intrusion before it spreads. Our licensed technicians arrive equipped to document damage for your insurance claim, handle debris removal, and start immediate repairs—all while keeping you informed, calm, and confident.
From shingle replacement to full structural rebuilds, our storm damage restoration services restore safety and comfort fast. We pair hometown courtesy with industry-leading materials, ensuring your roof is stronger than it was before the storm. Day or night, HEP is standing by to answer the phone and bring Lynchburg homeowners the rapid response they deserve.
FAQs
What should I do immediately after a storm damages my roof in Lynchburg?
First, ensure everyone in the home is safe and stay clear of any downed power lines or unstable structures. If you can do so safely, take photos or videos of the visible damage—these will help with insurance claims. Then call our 24/7 emergency line right away. We will walk you through any immediate steps, such as shutting off utilities or moving valuables away from leaks, and dispatch a certified roofing technician to your property as quickly as possible.
How fast can your team respond to an emergency roofing call in the Lynchburg area?
Because we are based in Lynchburg and keep on-call crews year-round, we can usually arrive anywhere in the city or surrounding counties within 60–90 minutes of your call—often faster during regular business hours. Our dispatch system tracks crew availability and routes the nearest certified technician to your address, ensuring prompt on-site assessment and temporary mitigation.
What temporary protections can you provide until a full repair is scheduled?
Our emergency response truck carries heavy-duty tarps, shrink-wrap, sealants, roof-board patches, and portable moisture barriers. Upon arrival, our technician will cover exposed decking, seal penetrations, and install ridge or vent caps as needed to stop active leaks and prevent further structural or interior damage. These temporary measures are designed to last several days to weeks, giving you time to finalize insurance approval and schedule the full restoration.
Will my homeowner’s insurance cover storm-related roof damage?
Most standard homeowner policies in Virginia do cover sudden, accidental damage from wind, hail, fallen trees, and lightning. Coverage specifics vary, so we recommend contacting your carrier as soon as possible. Our team is experienced in working with all major insurers; we provide detailed inspection reports, photos, and an Xactimate-formatted estimate that meets adjuster requirements. We can also meet the adjuster on site to advocate for a fair settlement and streamline your claim.
How do you assess the extent of storm damage and determine the best repair solution?
Our inspection process combines a physical roof walk-through with drone imaging and, when needed, thermal moisture scans. We document shingle bruising, missing tabs, lifted flashing, punctures, gutter damage, and signs of water intrusion in the attic. All findings are compiled into a digital report that outlines code-compliant repair or replacement options, cost estimates, and timelines. This evidence-based approach ensures you only pay for what is truly necessary and qualifies for insurance reimbursement.
What types of storm damage does your company repair or replace?
We handle asphalt shingle, standing-seam metal, EPDM, and TPO roofs. Common storm repairs include replacing torn or missing shingles, re-securing loose metal panels, fixing hail dents, repairing or replacing damaged flashing and pipe boots, correcting wind-lifted ridge vents, resealing skylights, and removing debris-damaged sections. If the structural decking or trusses are compromised, we can coordinate framing repairs as part of a full roof replacement, ensuring your home meets Virginia building codes.