Workmanship Warranty
Workmanship Warranty | Roof Repair | Roofing | Lake City
When sudden Tennessee storms batter Lake City, you want a crew whose confidence is matched only by their craftsmanship. HEP’s licensed roofers arrive fast, diagnose faster, and back every shingle, flashing, and seal with a rock-solid workmanship warranty that outlasts the weather. We treat every home like it’s our own cabin on Norris Lake—meticulous installation, zero corners cut, and clear communication from the first ladder up to the final clean-up.
Whether you’ve spotted a single missing tab or need an emergency roof repair after hail, our local team restores strength and curb appeal in one visit. With transparent pricing, insurance-friendly documentation, and a warranty you can actually read, HEP makes it simple to feel secure under your roof again—today, tomorrow, and for years to come.
FAQs
What does your workmanship warranty cover on roof repairs in Lake City?
Our workmanship warranty guarantees the quality of the labor performed on your roof repair. It covers installation errors, flashing problems, incorrect fastening, improper sealing, and any other issues that result directly from the way the repair was completed. If a leak or defect occurs because the work was not done correctly, we will return, diagnose the problem, and fix it at no cost to you.
How long does the workmanship warranty last and can it be extended?
Standard coverage for roof repairs in Lake City is five years from the date of completion. If you choose an annual maintenance plan with us, the warranty can be extended to ten years. During the covered period, all labor-related deficiencies are repaired free of charge.
Is the workmanship warranty different from the manufacturer’s material warranty?
Yes. A manufacturer’s warranty covers factory defects in shingles, underlayment, or other roofing products, while the workmanship warranty addresses the skill and method used to install or repair those products. If a shingle fails due to a manufacturing flaw, the manufacturer supplies replacement materials; if the shingle leaks because it was improperly nailed or flashed, the workmanship warranty applies.
How do I file a claim if I notice a leak after the repair?
Call our Lake City office or submit a claim through our online portal. We schedule an inspection within 48 hours, assess whether the issue is workmanship-related, and provide a written report within 24 hours after inspection. If it qualifies, repairs are completed at no charge. If the cause is unrelated (storm damage or new material failure), we guide you through other warranty or insurance options.
Does the workmanship warranty transfer to the new homeowner if I sell my house in Lake City?
Yes, the warranty is fully transferable once within the coverage period. The new homeowner must notify us in writing within 60 days of closing, and we will re-issue the warranty in their name at no additional cost. This adds value to your property by assuring the buyer that the repair workmanship remains protected.
Does the warranty cost extra and how is it affected by Lake City’s weather conditions?
The workmanship warranty is built into the price of every roof repair—there is no extra fee. Because Lake City experiences heavy rain, humidity, and occasional high winds, our repair techniques exceed local code requirements, and the warranty remains valid even after severe weather events. The only exclusions are damage caused by natural disasters (e.g., hurricanes, tornadoes) or homeowner neglect, which are typically covered by insurance rather than by a workmanship guarantee.