- HEP Roofing
- Thermal Cameras

Thermal Cameras
Thermal Cameras | Storm Damage Restoration | Roofing | Kingston
When Kingston’s skies unleash hail, driving rain, or fierce winds, HEP’s certified roofing technicians arrive with more than ladders and tarps—we bring cutting-edge thermal cameras. These infrared tools let us “see” beneath shingles and membranes, pinpointing hidden water pockets, compromised insulation, and heat loss that ordinary inspections miss. By mapping the exact extent of the damage in vivid color, we can give you a precise repair plan, prevent further deterioration, and back every recommendation with data you can trust.
Our fast, tech-driven approach shortens timelines, lowers costs, and secures the long-term integrity of your home or business. From the first on-site scan to the final shingle, we handle Kingston’s toughest storm damage restoration with transparent reporting, insurance-ready documentation, and craftsmanship that stands up to the next squall. Choose HEP, and turn today’s storm into tomorrow’s peace of mind.
FAQs
How do thermal cameras help identify storm damage on my roof?
Thermal (infra-red) imaging detects subtle temperature differences across the roof surface. After a storm, wet insulation and water-soaked decking stay cooler at night and warmer during the day than the surrounding dry materials. By capturing these thermal signatures, our certified technicians can pinpoint hidden moisture, hail bruises, wind-lifted seams and punctures without removing shingles or using invasive probes.
What specific roof issues can thermographic inspections detect?
A thermal scan can reveal: • Trapped moisture beneath shingles, tiles, or membrane roofs • Compromised or missing insulation caused by wind uplift • Leaks around flashing, vents, skylights and chimneys • Delaminated or unbonded flat-roof membranes • Hail-bruised shingles that have lost granules • Structural heat loss points that contribute to ice-dam formation. Finding these problems early allows targeted repairs and can extend the life of your roof by years.
Is a thermal imaging roof inspection affected by weather conditions?
Yes, successful thermography requires a temperature differential between wet and dry areas. We schedule inspections 24–48 hours after rain or during clear evenings when daytime heating has created enough contrast. Extremely hot midday sun, high winds, or heavy precipitation can mask anomalies, so we may adjust the appointment to dawn, dusk, or the first calm, dry window after a storm.
Do I need to be home during the thermal camera inspection?
No. Most of the work is performed from the exterior using roof-mounted or drone-based cameras. If interior attic scanning is recommended, we will arrange a convenient time with you. For homeowners who can’t be present, we provide a digital report with high-resolution thermal images, marked problem areas, and repair recommendations within 24 hours.
Will my insurance company accept thermal imaging evidence for storm damage claims?
Generally, yes. Major carriers operating in Kingston recognize infra-red reports from Level-I or Level-II certified thermographers as credible documentation. Our reports include time-stamped visual and thermal photos, temperature differentials, moisture-meter readings and GPS coordinates—all formatted to meet most insurer guidelines. This evidence often speeds claim approvals and can reduce the need for destructive test cuts.
How much does a thermal camera roofing inspection cost in Kingston and what is the turnaround time?
For a typical single-family home, pricing starts at $275 + HST, which includes on-site scanning, moisture verification, and a written report. Larger or complex roofs, as well as drone imaging, may range from $350–$550. We can usually schedule within 48 hours of your call, and you’ll receive the full digital report the next business day—critical when you’re facing insurance filing deadlines after a storm.