- HEP Roofing
- Full-roof Replacement

Full-roof Replacement
Full-roof Replacement | Storm Damage Restoration | Roofing | Kingston
When Kingston’s winds roar and shingles scatter, HEP is the crew you can trust to bring your roof back stronger than ever. Our certified specialists arrive fast, assess every ridge and valley, and craft a full-roof replacement plan that restores structural integrity while elevating curb appeal. With premium Owens Corning materials and meticulous craftsmanship, we don’t just patch problems—we rebuild roofs designed to outlast the next storm.
From the initial inspection to the final shingle, you stay informed through clear timelines, transparent pricing, and on-site project managers who treat your home like their own. Insurance paperwork? We handle it. Cleanup? Spotless. The result is a seamless storm damage restoration experience that returns comfort, value, and peace of mind to your Kingston home—so you can look up and feel protected, no matter what the forecast says.
FAQs
How do I know if my storm-damaged roof in Kingston needs a full replacement rather than a repair?
Only a thorough inspection can determine whether a repair will suffice, but there are several warning signs to watch for after wind, hail or heavy snow: • Widespread shingle loss, curling or cracking over large sections of the roof. • Visible plywood decking, soft spots you can feel when walking the roof, or sagging areas inside your attic. • Multiple active leaks in different rooms, indicating water is travelling along joists rather than entering at a single point. • More than 25 % of the roof surface is damaged—in Ontario, the Building Code often requires bringing the entire roof up to current standards when that threshold is crossed. • Repeated patch jobs in past storms; at some point continued repairs cost more in the long run. Our certified estimators use moisture meters, infrared cameras and drone imaging to document damage and give you an unbiased recommendation on whether a full replacement is the safest and most economical option.
Will my homeowner’s insurance cover the cost of a full-roof replacement after a storm?
Most Kingston homeowners’ policies cover “sudden and accidental” damage from wind, hail or fallen trees. Coverage usually includes the materials and labour for a code-compliant replacement, minus your deductible. The key steps are: 1. Contact your insurance company and open a claim as soon as possible. 2. Mitigate further damage—our team can install emergency tarps within hours. 3. Provide documentation. We supply detailed inspection photos, a written damage report and an itemized replacement estimate formatted for insurer software (Xactimate®). 4. Meet the adjuster on-site. We walk the roof with them to ensure nothing is missed. 5. Once approved, you sign a work authorization and we schedule construction. If the claim is denied or only partially covered, we can discuss financing options or phased work plans to keep the project affordable.
What is the typical timeline for a complete roof replacement in Kingston?
A straightforward asphalt-shingle replacement on an average 2,000 sq ft detached home usually follows this schedule: • Day 0–1: Permit check (required in some heritage districts) and material order. • Day 2: Dumpster delivery and property protection setup. • Day 3: Tear-off and underlayment/ice-and-water installation—often finished the same day. • Day 4: New shingles, flashing, ventilation and final magnetic cleanup. Most projects are completed in 1–3 working days once we’re on site, but weather can add buffers—Kingston’s lake-effect rain or high winds occasionally force rescheduling for safety. Metal or complex roofs can add an extra day or two, and insurance paperwork may delay the start date rather than the physical build itself.
What roofing materials do you recommend for storm resilience in Kingston, and why?
1. Architectural asphalt shingles with a 130 mph (210 km/h) wind rating and Class 3 or 4 hail impact resistance; they balance cost and durability for most neighbourhoods. 2. Standing-seam steel or aluminum for maximum wind lift resistance along Lake Ontario’s shoreline and decades-long lifespan. 3. Synthetic underlayments plus a full ice-and-water shield from eave to at least 600 mm beyond the interior wall line, meeting Ontario’s ice-dam code. 4. High-flow ridge or box vents combined with proper intake ventilation to reduce attic moisture that can magnify storm damage. We present multiple options with life-cycle cost comparisons so you can choose the combination that best fits your budget and Kingston’s freeze-thaw climate.
Do I need to be home during the roof replacement, and how will you protect my property?
You don’t have to be present, but we do ask that someone is available by phone in case of unexpected findings. Prior to starting, we: • Photograph the entire exterior to document pre-existing conditions. • Lay plywood sheets over decks, AC units and fragile gardens. • Drape breathable tarps from eaves to ground to catch debris. • Use a dedicated ground crew to continuously sweep and magnet-roll for nails. • Park disposal bins on protective boards to avoid driveway dents. Inside, you may notice vibrations; remove fragile items from walls and ceiling fixtures near the attic. Once the job is complete, we do a two-pass cleanup and walk-through with you (or your representative) before requesting final sign-off.
What warranties and workmanship guarantees do you provide on storm-related roof replacements?
Our full-roof replacements come with a dual layer of protection: 1. Manufacturer warranty: We install shingles and accessories as a certified contractor, unlocking extended coverage—most commonly a limited lifetime warranty with a 50-year non-prorated period against manufacturing defects and wind blow-off up to 209 km/h. 2. Workmanship warranty: A 10-year transferable labour warranty covering installation errors, leak remediation and associated interior repairs. Both warranties are transferable once within the first 10 years, adding resale value. You’ll receive a written certificate and we register your roof with the manufacturer within 30 days of completion. Optional annual maintenance plans are available to keep the warranty valid and your roof performing at its best.