Industry-leading Warranties
Industry-leading Warranties | Roof Replacement | Roofing | Gruetli-Laager
When sudden storms, age, or hidden leaks threaten your home in Gruetli-Laager, HEP delivers peace of mind with industry-leading warranties that back every roof replacement we perform. Our certified crews install premium shingles and metal systems with precision, then wrap each project in coverage that goes far beyond the standard manufacturer guarantee. That means decades of protection, no-hassle transferability if you sell, and a local team ready to respond should you ever need support.
Choosing HEP isn’t just about getting a brand-new roof—it’s about investing in confidence. From the first inspection to the final cleanup, we communicate clearly, document every step, and register your warranty before we leave your driveway. The result is a roof that stands up to Tennessee’s toughest weather and a promise that stands behind it, so you can enjoy your home knowing you’re protected today and for years to come.
FAQs
What types of warranties do you include with a complete roof replacement in Gruetli-Laager?
Every roof we install comes with two layers of protection: (1) the manufacturer’s material warranty, which covers shingles, underlayment, and accessory components against factory defects, and (2) our own written 10-year workmanship warranty that guarantees the quality of our installation. Because we are a certified installer for the major shingle brands we use, you also become eligible for their upgraded extended system warranties, giving you up to 50 years of non-prorated coverage on both materials and labor.
How long do your industry-leading warranties last, and what exactly do they cover?
The standard manufacturer warranty on architectural shingles is a lifetime limited warranty, which we register for you at no additional cost. For the first 10–15 years (depending on the shingle line) coverage is non-prorated and includes labor for replacement. Our workmanship warranty is 10 years against leaks caused by installation errors. If you choose the optional "Platinum" system warranty, you receive 50 years of non-prorated material coverage plus 25 years of workmanship coverage backed directly by the manufacturer—peace of mind for as long as you own your home.
Is my roof warranty transferable if I sell my home in Gruetli-Laager?
Yes. Both the manufacturer’s lifetime warranty and our workmanship warranty can be transferred once within the first 10 years. All you (or the buyer) need to do is complete a simple transfer form within 60 days of closing. Transferability adds resale value because the new owner enjoys the remaining balance of the original coverage without paying extra fees.
What maintenance do I have to perform to keep the warranty valid?
Warranties require that you keep the roof in ‘reasonable condition.’ That means clearing debris from valleys and gutters at least twice a year, trimming overhanging tree limbs, and having a professional inspection every 2–3 years (or after major storms). Failure to correct obvious issues—such as punctures from satellite dishes or clogged attic ventilation—can void workmanship coverage. We provide an easy-to-follow maintenance checklist after every installation.
How do the severe weather conditions common to Grundy County affect my warranty coverage?
High winds, hail, and heavy winter precipitation are factored into the shingles we install, which carry wind warranties up to 130 mph and Class 3 or Class 4 impact ratings. Storm damage itself is an insurance matter, but if shingles blow off or fail prematurely below the rated wind speed, the manufacturer pays for replacement materials and labor. Our workmanship warranty also covers leaks triggered by wind-driven rain as long as the roofing system was not physically damaged by falling debris.
What is the process for filing a warranty claim if I notice a problem with my new roof?
Call our local office first; we respond within 24 hours for leak issues. One of our Haag-certified inspectors will determine whether the problem is covered under workmanship, manufacturer warranty, or a storm-related insurance claim. We document the issue with photos, submit any required forms to the manufacturer on your behalf, and schedule repairs as soon as the claim is approved—typically within 7–10 business days. You pay nothing out of pocket for covered repairs.