Workmanship Warranty
Workmanship Warranty | Roofing Done Right | Roofing | Fayetteville
Trust your Fayetteville home to HEP’s team of certified craftsmen and enjoy the confidence that comes from our industry-leading workmanship warranty. From the first shingle to the final inspection, we obsess over detail—proper flashing, precision nailing, spotless cleanup—so every roof we install not only looks flawless but stands strong against the region’s toughest storms. Homeowners appreciate that our warranty covers the labor itself, meaning if anything linked to our installation fails, we fix it fast and at no cost to you.
That’s the promise of roofing done right. Backed by local expertise and a responsive service crew on call year-round, HEP delivers peace of mind long after the last ladder is packed away. Discover why Fayetteville neighbors recommend us, then schedule your free assessment and experience a roof built to last—guaranteed.
FAQs
What does your workmanship warranty cover for roofing projects in Fayetteville?
Our workmanship warranty covers any defects that arise from our installation practices, including leaks, flashing errors, improper shingle alignment, ventilation mistakes, and other labor-related issues. If a problem occurs because of how we installed the roof—not because of manufacturer defects or storm damage—we will repair it at no cost to you during the warranty period.
How long is the workmanship warranty valid?
We provide a 10-year workmanship warranty on complete reroof and new-roof installations. For smaller repair jobs, the workmanship warranty is five years. These time frames begin on the date your project is completed and documented.
How is a workmanship warranty different from a manufacturer’s material warranty?
A manufacturer’s material warranty covers defects in the roofing products themselves (e.g., shingle granule loss, membrane defects, or underlayment failure). A workmanship warranty, on the other hand, protects you against errors made during installation—such as incorrect nailing patterns, improperly sealed penetrations, or faulty flashing. Both warranties work together to give you full protection on materials and labor.
Is the workmanship warranty transferable if I sell my home?
Yes. Our workmanship warranty can be transferred one time to the next homeowner at no additional charge, provided the transfer is completed within 60 days of the property’s sale. The new owner simply contacts us with proof of purchase and closing documents to keep the warranty in force for the remaining term.
What is the process for filing a workmanship warranty claim?
1. Contact our office by phone or through our online form and describe the issue. 2. We schedule an on-site inspection—usually within 48 hours for leaks and within five business days for non-emergency concerns. 3. Our certified technician verifies whether the problem is workmanship-related. If it is, we schedule the repair, typically within a week (weather permitting), and complete it at no cost to you. 4. You receive a written repair record that reaffirms the remaining warranty coverage.
Does the workmanship warranty add cost to my roofing project?
No. Our workmanship warranty is included in every qualifying roofing project we perform in the Fayetteville area. We believe standing behind our work is part of doing business the right way, so you do not pay extra fees to receive this protection.