Rock-solid Warranty
Rock-solid Warranty | Metal Roofing | Roofing | Ducktown
From summer’s torrential downpours to winter’s icy blasts, Ducktown weather demands a roof that won’t flinch. HEP answers with metal roofing backed by a rock-solid warranty that protects your investment for decades, not years. Our factory-trained crews install premium steel panels that shrug off rust, wind, and fire while reflecting heat to trim your energy bills. You’ll enjoy bold curb appeal today and the peace of mind that comes with knowing we’re standing behind every fastener tomorrow.
When you choose HEP, you’re partnering with a local team that treats your home like their own—arriving on time, cleaning up thoroughly, and staying just a phone call away long after the last panel is secured. Discover why your neighbors in Ducktown rave about the beauty, durability, and lifelong savings of our metal roofing, then schedule your free assessment and take the first step toward worry-free shelter.
FAQs
What makes your Rock-Solid Warranty different from other roofing warranties in Ducktown?
Our Rock-Solid Warranty combines a 40- to 50-year manufacturer’s material warranty with a 25-year workmanship guarantee that we back ourselves. That means both the metal panels and the labor used to install them are protected. If a leak, fastener failure, coating defect, or wind uplift issue occurs because of a material flaw or our installation, we repair or replace it at no cost. Most area warranties cover either the material or the labor—but rarely both—so homeowners in Ducktown get double protection with us.
How long can I expect a metal roof covered by the Rock-Solid Warranty to last?
With proper installation and routine maintenance, a standing-seam or screw-fastened metal roof in Ducktown will easily last 50 years or more. The metal alloy and baked-on Kynar® coating resist rust, fading, and corrosion from our region’s high humidity, intense sun, and occasional hail. Because we install over a high-temperature underlayment and use stainless-steel fasteners, most clients never need a major repair during the roof’s lifetime.
What specific problems does the warranty cover?
1. Material defects such as panel rust-through, paint chalking or fading beyond ASTM standards, and premature fastener corrosion. 2. Workmanship issues including improper panel seaming, loose flashings, or leaks around penetrations (vents, chimneys, skylights). 3. Wind damage up to 140 mph uplift (equal to a strong Category 3 hurricane) when the roof is installed to our specification. 4. Hail impact denting that compromises the protective coating. 5. Structural water intrusion that originates from the roof installation. Normal wear, damage from falling trees, or alterations by other contractors are excluded, but we will handle any insurance coordination if storm damage occurs.
Is the Rock-Solid Warranty transferable if I sell my home?
Yes. The warranty is fully transferable one time within the first 15 years at no cost. All you need to do is notify us in writing within 60 days of closing so we can update the ownership records. A transferable warranty adds resale value because the new owner gains the same material and workmanship protection you enjoyed.
What maintenance do I have to perform to keep the warranty valid?
Metal roofing is low-maintenance, but to keep the warranty active we recommend: • Visual inspection each spring and fall for debris, punctures, or sealant wear. • Clearing leaves or branches that may trap moisture. • Gutter cleaning to prevent backup under the eave. • Scheduling our complimentary 5-year check-up so we can tighten fasteners and re-seal penetrations if needed. Using harsh chemicals, pressure-washing above 2,500 psi, or allowing another contractor to alter the roof without our approval could void coverage.
How long does installation take in Ducktown, and what is the process?
Most residential metal roofs are completed in 2–4 days once permits and materials are ready. Here’s the breakdown: Day 1: Deliver panels, protect landscaping, remove old roofing, and inspect decking. Day 2: Install synthetic underlayment, ice-and-water shield at eaves and valleys, and begin panel layout. Day 3: Finish panel seaming, add ridge caps, flashings, and sealants. Day 4 (if required): Final detailing, attic ventilation check, and magnetic cleanup of screws and nails. We close with a walkthrough, provide your warranty certificate, and register the installation with the manufacturer so coverage is in force immediately.