Industry-leading Warranties
Industry-leading Warranties | Gutter Replacements | Roofing | Delano
Looking for peace of mind after a storm or years of wear? HEP’s seasoned crew brings Delano homeowners more than flawless roof and gutter craftsmanship—we back every project with industry-leading warranties that outlast typical manufacturer guarantees. From the first inspection to final clean-up, our team handles everything in-house, ensuring the same meticulous attention to detail that has made us the trusted choice for seamless gutter replacements and roof restorations across Kern County.
Choose HEP and you’ll gain a local partner who understands Delano’s climate challenges—and who stands behind each shingle, downspout, and flashing for decades. Transparent pricing, quick turnaround, and responsive service come standard, but it’s our unmatched warranty protection that truly sets us apart. Let us safeguard your home’s value today and for many seasons to come.
FAQs
What makes your roofing and gutter warranties “industry-leading” for Delano homeowners?
Our warranty package combines a lifetime limited manufacturer’s warranty on architectural shingles, a 50-year non-prorated coverage period on materials, and a 20-year workmanship guarantee that we back in-house. For seamless aluminum gutters we include a 25-year finish warranty plus a 5-year labor warranty. All terms meet or exceed Minnesota Building Code requirements and are fully supported by our local Delano service team, giving you more years of protected value than any competing program in Wright County.
How long are the standard warranty terms for a new roof and gutter system?
• Roofing shingles: Lifetime limited warranty on manufacturing defects, with the first 50 years non-prorated. • Roofing workmanship: 20 years of full labor coverage from the date of installation. • Gutters: 25-year manufacturer warranty against corrosion, chipping, or peeling on the baked-on finish, plus 5 years of workmanship protection. Because we are a certified installation partner for Owens Corning and CertainTeed, enhanced warranty extensions (up to 130-mph wind coverage and algae resistance) are also available at no extra cost during spring and fall promotions.
What does the warranty actually cover?
Material warranties cover factory defects that cause premature shingle failure, gutter seam separation, or finish degradation. Our workmanship warranty covers installation-related leaks, improper flashing, loose downspouts, and fastener issues. Wind damage up to 130 mph, hail penetration up to 1.5″, and interior water intrusion resulting from a covered defect are also included. Normal wear, storm damage beyond the specified wind/hail limits, and lack of maintenance (e.g., clogged gutters) are excluded, but we can help you file separate insurance claims for those events.
Can the warranty be transferred to a new homeowner if I sell my property in Delano?
Yes. Both the manufacturer and our company allow a one-time free transfer within the first 10 years after installation. To complete the transfer, the new owner simply submits a signed Warranty Transfer Form and proof of purchase within 60 days of closing. After the transfer, the remaining lifetime or 50-year coverage continues under the same terms, which can boost your home’s resale value.
What maintenance do I need to perform to keep my roof and gutter warranties valid?
1. Schedule an annual inspection by a qualified roofer (we offer this service at no charge for the first five years). 2. Keep gutters clear of debris; two cleanings per year are recommended in Delano’s leafy neighborhoods. 3. Document any storm events and contact us within 30 days if you suspect damage. 4. Avoid roof penetrations by other contractors without using approved flashing kits. 5. Use only calcium-chloride ice-melt products in winter—rock salt can void the shingle finish warranty.
How do I file a warranty claim and how quickly will repairs be made in Delano?
Call our 24/7 warranty hotline or submit a claim through the Customer Portal with photos of the issue. A service technician will contact you within one business day to schedule an on-site inspection, usually within 48 hours. Emergency leak calls receive priority same-day response. Once a claim is approved, materials are ordered immediately and most repairs are completed within 72 hours, weather permitting. All labor and approved materials are provided at no cost to you during the covered period.