No-cost Inspection
No-cost Inspection | Storm Damage Restoration | Roofing | Decatur
When violent winds and pounding hail rip through Decatur, you shouldn’t have to wonder what’s hiding on your roof. HEP’s no-cost inspection brings a seasoned roofing specialist to your door—fast—armed with drones, detailed photo reports, and the local know-how to spot every shingle bruise and flashing flaw. We document the damage, explain your options in plain language, and guide you step-by-step through the insurance maze so you can make confident, budget-friendly choices.
From emergency tarping to full roof replacement, our crews treat each home as if it were their own, working cleanly, safely, and on schedule. We use premium materials that stand up to Tennessee’s unpredictable weather, back every project with robust warranties, and maintain constant communication until you’re 100 percent satisfied. Discover why Decatur homeowners trust HEP for rapid, no-stress storm damage restoration that gets life—and your roof—back to normal.
FAQs
What is included in your no-cost roof inspection for Decatur homeowners?
Our certified inspector will climb onto the roof to examine shingles, flashing, vents, gutters, decking, and the attic underside for hidden moisture. We document hail bruising, wind uplift, missing shingles, granule loss, and structural issues with photos and written notes. You receive a detailed condition report and professional recommendations—completely free and with no repair obligation.
How soon can you inspect my roof after a storm in Decatur?
We reserve same-day and next-day slots for storm events. Call or submit the online form before noon and we can usually be on-site within 24 hours—often within a few hours—so you can start the insurance and repair process quickly and prevent further water intrusion.
Will a no-cost inspection affect my insurance claim or premiums?
No. The inspection is a visual assessment only; we do not file anything with your carrier without your consent. The report we provide is yours to keep and use as evidence when filing a claim. Your premiums are determined by your insurer’s risk models, not by getting a professional opinion on damage.
What warning signs of storm damage should I look for before calling?
From the ground, look for lifted or missing shingles, dented gutters or downspouts, shingle granules collecting in gutters, water stains on interior ceilings, and debris on the roof. After hail, check outdoor A/C fins, mailboxes, or cars for dents—these often mirror roof impacts. If you notice any of these indicators, schedule an inspection right away.
What happens if damage is found—how does the restoration process work?
1) We review the inspection report with you and, if warranted, help you open an insurance claim. 2) Your carrier assigns an adjuster; we can meet them on-site to ensure all damage is noted. 3) Once the claim is approved, we finalize color and material choices. 4) Our licensed crew installs the new roofing system, typically in one day for most Decatur homes. 5) We perform a thorough cleanup and final walkthrough, then provide warranty paperwork and photos for your records.
Do you handle insurance paperwork and negotiations on my behalf?
Yes. Storm damage claims can be confusing, so we guide you through each step—filing, adjuster meetings, supplemental documentation, and invoicing. Our experience with Georgia insurance carriers helps ensure you receive the full, fair settlement needed to restore your roof to pre-storm condition.