Certified Crews
Certified Crews | Roofing Done Right | Roofing | Decatur
When storm damage or aging shingles threaten your sense of security, HEP’s certified crews show up ready to protect your Decatur home. We arrive on schedule, respect your property, and follow manufacturer-approved installation methods—delivering the precision, cleanliness, and transparency that define roofing done right.
From minor repairs to full replacements, every project features premium materials, upfront pricing, and warranties that hold their value for years. Enjoy real-time progress updates, a spotless cleanup, and a roof built to weather whatever Alabama skies can throw at it when you choose the local experts at HEP.
FAQs
What roofing certifications do your crews hold and why do they matter?
Every installer on our team is certified by the leading shingle and membrane manufacturers, including GAF Master Elite, CertainTeed ShingleMaster, and Owens Corning Preferred Contractor programs. These credentials prove that our roofers have passed rigorous hands-on training, follow manufacturer specifications exactly, and maintain stellar customer-satisfaction scores. Certified installation protects your warranty and ensures your roof in Decatur performs to its full life expectancy.
Which parts of Decatur and the surrounding area do you serve?
Our dispatch center is in downtown Decatur, and we routinely handle residential and light-commercial roofing projects throughout all ZIP codes in the city limits—30030, 30032, 30033, and 30035—as well as Avondale Estates, Oakhurst, North Decatur, and unincorporated DeKalb County. If you’re within a 25-mile radius of the Decatur Courthouse, we can usually schedule a same-week inspection at no charge.
What roofing materials can I choose from, and how do I pick the best option for my home?
We install architectural asphalt shingles, designer shingles, standing-seam metal, modified bitumen, TPO, and eco-friendly composite shakes. During a complimentary consultation we evaluate your roof pitch, attic ventilation, neighborhood covenants, energy-efficiency goals, and budget. Then we present a side-by-side cost-benefit comparison—including life span, wind/hail ratings, and curb-appeal photos—so you can make an informed decision without sales pressure.
How does your “Roofing Done Right” installation process work?
1) Detailed inspection and photo report. 2) Written proposal with transparent line-item pricing. 3) Permit acquisition and HOA documentation if required. 4) Delivery of materials one day before the crew arrives. 5) Tear-off, decking repairs, and underlayment installation with ice-and-water shield in all valleys. 6) Certified installation of the chosen roofing system, followed by a 15-point quality checklist signed by the crew leader. 7) Magnetic nail sweep and full debris removal. 8) Final walkthrough with you and issuance of warranty paperwork. Most asphalt roofs are completed in a single day; complex or metal systems may take 2–3 days.
What warranties and workmanship guarantees do you provide?
Because we are factory-certified, you receive the manufacturer’s full 30- to 50-year non-prorated material warranty plus our own 10-year transferable workmanship guarantee. If any leak occurs due to an installation error within that period, we repair it at no cost, including any interior damage up to $5,000—one of the strongest guarantees in Decatur.
Are you licensed, bonded, and insured, and do you handle permits and inspections?
Yes. We hold a Georgia Residential/Light Commercial Roofing License (#RLC-78452), carry $2 million in general liability and workers’ compensation coverage, and maintain a Surety Bond with the State of Georgia. Our office secures all city or county roofing permits, schedules mandatory inspections, and provides you with copies of the compliance certificates for your records, ensuring a worry-free, code-compliant project.