Rapid Response
Rapid Response | Storm Damage Restoration | Roofing | Briceville
When fierce winds, driving rain, and surprise hail rip through Briceville, homeowners don’t have time to wait for help. HEP’s Rapid Response Roofing team is stationed right here in Anderson County, ready to tarp, patch, and rebuild at a moment’s notice. One call and our certified technicians mobilize with emergency equipment, arrive within hours, and start safeguarding your property—stopping leaks before they spread and documenting every detail for your insurance adjuster. That’s the peace of mind you deserve after the storm.
Our complete storm damage restoration service goes beyond quick fixes. We combine infrared moisture scans, drone imaging, and decades of craftsmanship to uncover hidden problems and restore your roof to stronger-than-original condition. From asphalt shingles to metal panels, we source premium, impact-rated materials, back the work with industry-leading warranties, and keep you informed at every step. HEP handles the chaos so you can get back to normal life in Briceville, faster and safer than ever.
FAQs
How quickly can your emergency roofing team arrive in Briceville after a storm?
Because our crews and equipment are based right here in Anderson County, we can normally be on-site anywhere in Briceville within 60–90 minutes of your call—24 hours a day, 7 days a week. We keep trucks stocked with tarps, plywood, and repair materials so we can secure your roof and stop active leaks immediately.
What signs of storm damage should I look for on my roof?
After high winds or hail, look for missing or curled shingles, granular loss that exposes the black asphalt layer, dented metal flashing, cracked pipe boots, and water stains in your attic or on ceilings. From ground level you might also notice displaced ridge caps or sagging gutters. If it’s unsafe to climb a ladder, call us for a free drone or on-roof inspection.
Can you work directly with my homeowner’s insurance company on the claim?
Yes. Our staff includes licensed adjuster liaisons who document damage with photos, video, and a full Xactimate estimate. We meet your insurance adjuster on-site, submit all paperwork, and negotiate line-item pricing so you receive the funds needed for a code-compliant repair or full roof replacement. You only pay your deductible once the claim is approved.
Do you provide temporary roof tarping or board-up services?
Absolutely. The first priority is stopping further water intrusion. We install heavy-duty, UV-resistant tarps that are mechanically fastened, not just weighed down with sand bags, and we can board up damaged decking or skylight openings. Temporary protection is typically completed the same visit and is billed to insurance as part of the emergency services line item.
What materials and techniques do you use to ensure long-lasting storm repairs?
We match or upgrade the existing shingle, metal, or low-slope membrane with Class 3 or Class 4 impact-rated products when available. All shingle repairs include ice-and-water shield in valleys, synthetic underlayment, and six-nail fastening patterns for wind resistance up to 130 mph. Flashings are replaced, not reused, and every repair passes our 20-point quality checklist.
Is there any warranty on your storm damage restoration work?
Yes. Emergency tarping is covered for the duration of the insurance claim. Permanent repairs come with a 5-year workmanship warranty, and full roof replacements carry our lifetime, transferable workmanship warranty plus the manufacturer’s registered material warranty (up to 50 years non-prorated on certified installations).